The browse topics tool allows users to access discoverable topics across their accounts and easily add these topics to their own accounts so they can view relevant media items.

The browse topics tool lets you view a list of discoverable topics across your organisation. You can then easily add any of these discoverable topics to your own account and view relevant media items that appear in these topics.

What is a discoverable topic?

Discoverable topics are topics that are accessible to anyone in your organisation. For example, a user may create a topic that contains specific media items, and that topic may be relevant to other team members, so they can choose to make their new topic discoverable so anyone in the organisation who may benefit from viewing this topic can do so.

Discoverable topics may also include topics that our team has created and shared as part of your organisation’s media monitoring service so that anyone in your team can subscribe to these whole organisation-related topics and see relevant media items.

Viewing discoverable topics

To view any discoverable topics available within your account, select the ‘+’ on your topics list and select Browse Topics. 

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Browse Topics: A Breakdown

Below we’ve broken down all of the information you can see on the browse topic page in the Isentia platform.

• Total number of discoverable topics (1) – Understand how many discoverable topics are currently available within your account.
• Discoverable topic title (2) – Used to identity each discoverable topic, and gives you an insight into what topic of interest the topic is tracking.
• Owner identification (3) – Easily see which of the available discoverable topics are owned by you, and therefore already in your account.
• Topic member number (4)  – Understand the number of people currently subscribed to an individual topic. This number will change as users are added to or remove themselves from a topic.
• Add topic option (5) – Option to add a topic to your Isentia account, once added each topic will appear in your topics list.
• Your discoverable topics (6) – Each individual discoverable topic can be subscribed to within your account.
• Topic creation (7) – Understand when each discoverable topic was created.
• Searching & sorting options (8)  – Additional options to help you identify the most relevant topics to add to your account.
• Added topics (9) – Easily identify which of the discoverable topics has already been added to your account.

Adding discoverable topics to your account

To add a discoverable topic to your account, select Add on any of the topics not marked as “Owner” (as these are already in your account). Any discoverable topics that you add will show the “Added” state so you know which discoverable topics are already in your account.

Once you’ve added your discoverable topics, close the browse topics page, and your newly added topics will now be visible in your topics list and media items from these topics will appear in your feed.

Removing discoverable topics

If you no longer need to view a discoverable topic you have added to your account and the media items it contains, you can easily remove any discoverable topics from your account using any of the below options.

• Topic options – select the ellipsis next to your topic name, select Leave topic, and confirm you want to leave the topic.
• Using Browse Topics – Navigate to the browse topics page, find the discoverable topic you want to remove hover over any topic that shows the Added state and select the remove option.
• Share Topic – select the Share topic option shown on the topic page, and find your name on the list of people the topic is currently shared with; select the ‘x’ next to your name. and confirm you want to leave the topic.

Note: If you leave any discoverable topics, any notifications you have set up for media items in that topic will be deactivated and no longer be sent to you.

Media items in discoverable topics

You can action media items that appear in any discoverable topics you’ve added to your account, similar to those in your other topics. This includes viewing original media items, adding items to a manual report or sharing items with other stakeholders. You can also include set-up notifications for any discoverable topics to be notified as new media items are added.

Discoverable topic permissions

When you add a discoverable topic to your account, you will be added as a “viewer” of that topic. Viewers of discoverable topics are unable to edit these topics directly. This includes being unable to add media items to the topic, edit how that topic is set up, or remove media items from the topic.

If you wish to edit the setup of a discoverable topic you are subscribed to, you will need to contact the topic’s owner or admin, who will be able to grant the required permission. To identify the topic’s owner or admin users, select the Share Topic option shown on the topics page.

More guidance on the different permissions available to topics in the Isentia platform can be found here.

Note: You can remove a discoverable topic that you’ve subscribed to using the share topic option. To remove yourself select the ‘x’ next to your name and confirm you wish to leave the topic.