Whether you’re using keywords to filter the media items that appear in your Topics or search terms to locate relevant media items using the Find tool, creating effective search terms is key to using the Isentia platform effectively. Here are some tips to help you create the best possible keywords and run the most effective […]

The browse topics tool allows users to access discoverable topics across their accounts and easily add these topics to their own accounts so they can view relevant media items. The browse topics tool lets you view a list of discoverable topics across your organisation. You can then easily add any of these discoverable topics to […]

Create a truly personalised experience with topic groups, and organise the topics in your account in a way that suits you. In this article learn how to organise and manage your topics to create a setup tailored to you using the topics groups tool in the Isentia platform. Creating a topic group Get started easily […]

Isentia platform: Topics Everything you need to know about topics in the Isentia platform. Find out what your topics are, how to create new topics, and how to share topics with other users in your team. Topics are your way of viewing and organising the media coverage that is important to you. You can use […]

Managed in each of your topics, notifications are instant alerts that notify you of your latest and most important media coverage as it is added to each topic. If you would instead be notified of all new coverage with an automated report containing new media items delivered at a scheduled time that suits you, consider setting […]

This article details how to easily make changes to a notification you own or choose to no longer receive notifications you’ve been added to directly from your inbox, using the link at the bottom of each notification you receive. Unsubscribing from a notification you’ve been added to If you’ve been added as a recipient and […]

Personalise your Isentia account with a simple drag-and-drop tool to organise your topics and groups into a custom order. With this feature, you can easily move individual topics to a specific position on your topics list or move current topics into and out of existing topic groups by dragging them to your chosen position. How […]